VASCO Federal Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with your credit union. As a member of your credit union, you also have a responsibility to safeguard your financial information.
- your credit union will collect only the personal information that is necesaary to conduct your business. That means just what is necessary to provide competitive financial products and services and nothing more.
- Your credit union will protect your personal information. We will maintain strong security controls to ensure that member information in our files and computers is protected.
- you will always have access to your information. As a member of your credit union, you have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
- your credit union will only share information whenever it's absolutely necessary to do so. We will only share information to administer the products and services we provide, when required to do so by a government agency or when we partner with businesses that we select to offer a broad array of products and services.
A recent change in the Federal Reserve system's check processing operations has caused us to change our Funds Availability policy. For the most part you will not be affected by this change. Your credit union will, in most cases, make funds from your deposits available at the time of deposit. In some cases we may put a hold on your deposit. In all cases the first $200 will be available on the first business day after the deposit is made. The rest of the funds will be available on the second or seventh business day following the date of deposit. We will notify you if we are electing to place a hold on your deposit. If you would like a copy of our Funds Availability Policy, please contact us.
Credit unions are often categorized as being either full service or plain vanilla. The difference between the two is usually based on the quantity of services each offers. At your credit union we feel that we are closer to being a full service financial institution than plain vanilla. Are you taking full advantage of your credit union? If not, why? What could we do better? Are there services we do not offer that you would like to see us offer? As your credit union has added additional services we have found that fewer and fewer members take advantage of them.
How many of you are using a checking account at another institution? Do you have a debit card to use with your checking account? Are you aware that your credit union offers a debit card that allows you to use your card at either an ATM or at the cashier's desk or checkout line? Carrying a debit card is much safer than carrying cash. A lost debit card can be replaced, lost cash cannot. If your debit card is stolen, it can be blocked. Unauthorized purchases are not your responsibility. If cash is stolen, it is gone.
Our debit card program is in realtime. You can track your purchases on our online banking system. Ifyou have not signed up for our online banking system, what are you waiting for? Visit our website at www.vascofcu.com today and check it out. Our online banking system is in realtime. You see at home what we see at the office. (Our online system is unavailable during month end closing processing.) Because our system is in realtime you need not worry about overdrawing your account with your debit card. If you do not have available funds to cover a purchase, the purchase will be denied at the point of sale. Please call us with any questions you might have.